Privacy Policy

Privacy Policy

01/11/2023 434 views
Purpose and scope of collection:
The main data collection on the website includes: email, phone, customer address, etc. This is the information we need customers to provide when registering to use the service. and we contact to confirm when customers register to use services at JOHNNY TOURS to ensure consumer rights.
During the payment transaction process at the website, we only store detailed information about the customer's paid order, information about the customer's bank account number will not be stored.
Customers will be solely responsible for the security and storage of all service use information when sending contacts and their email. In addition, customers are responsible for promptly notifying JOHNNY TOURS about unauthorized use, abuse, security violations, and retention of registration names and passwords by third parties to take measures to resolve the issue. appropriate decision.
Scope of information use:
The company uses information provided by customers to:
Provide information about products and services to customers;
Delivery to customers;
Send notifications about information exchange activities between customers and JOHNNY TOURS such as promotions, customer appreciation programs,...;
Prevent activities that sabotage customer user accounts or impersonate customers;
Contact and resolve with customers in special cases.
Do not use customer personal information other than for confirmation and contact related to transactions at the website
In case of legal requirements: The Company is responsible for cooperating in providing customer personal information upon request from judicial authorities including: Procuracy, court, police investigation agency. related to certain legal violations by customers. In addition, no one has the right to violate customers' personal information.
Information storage time:
The customer's personal data will be stored until cancellation is requested. In all other cases, customer personal information will be kept confidential on Johnny Tours' server
People or organizations who may have access to personal information:
The partners have signed a contract to perform part of the services provided by JOHNNY TOURS INTERNATIONAL TRAVEL COMPANY LIMITED. These partners will receive information according to the contract agreement (possibly part or all of the information depending on the contract terms) to support users in using the services provided by the Company.
When requested by state agencies, the Company provides user information to serve the investigation process.
The buyer and seller had a dispute and asked the Company to act as a mediator.
Address of the unit that collects and manages personal information:
Address: 79 Nguyen Dinh Chieu, Ham Tien Ward, Phan Thiet, Binh Thuan.
Phone: 02523 970 979
Hotline: 0941 569 349
Means and tools for users to access and edit their personal data:
Customers have the right to check, update, adjust or cancel their personal information by asking JOHNNY TOURS to do this.
Customers have the right to send complaints about the seller to the Management Board of the website When receiving this feedback, JOHNNY TOURS will confirm the information. In case the customer's feedback is correct, depending on the level, we will take timely measures.
Commitment to protecting customer personal information:
We are committed to absolute confidentiality of customers' personal information at JOHNNY TOURS according to our personal information protection policy. The collection and use of each customer's information is only carried out with that customer's consent, unless otherwise prescribed by law.
Do not use, transfer, provide or disclose to any third party the customer's personal information without the customer's consent.
In case the information server is attacked by hackers leading to loss of customer personal data, we will be responsible for reporting the incident to the authorities for timely investigation and notification to customers. known goods.
Absolute confidentiality of all customer online transaction information, including digital accounting invoice information and documents on us.
JOHNNY TOURS management requires individuals when registering/purchasing to provide all relevant personal information such as: Full name, contact address, email, phone, account number, payment card number. ...., and is responsible for the legality of the above information. JOHNNY TOURS management board is not responsible nor will it resolve any complaints related to that customer's rights if it considers that all of that customer's personal information provided upon initial registration is inaccurate. body.
Mechanism for receiving and resolving complaints related to customer personal information.
Customers have the right to send complaints about the disclosure of personal information to third parties to the Management Board of JOHNNY TOURS to the Company address or via email:
The company is responsible for implementing technical and professional measures to verify the reported content.
The processing time for feedback related to customer personal information is 15 days.
For further details please contact:
Address: No. 79 Nguyen Dinh Chieu, Ham Tien Ward, Phan Thiet, Binh Thuan.
Phone: 02523 970 979
Hotline: 0941 569 349
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